1982 album 'Thriller'

Value Focus - We've all seen images of people crying and fainting at Michael Jackson concerts. That's how much his fans loved and appreciated Michael Jackson's product. And his 1982 album 'Thriller' is still the best selling album of all time.
And even after all the controversy that surrounded him, Michael Jackson still had so many loyal fans that within hours of announcing 50 dates at the London O2 Arena, all tickets where sold out.
Talk about customer loyalty!
The entrepreneur characteristic of focusing on customer needs and giving them value is essential to your business success. Because value and service are the foundation of any successful business. In fact, I'd even go as far as to say that it's a prerequisite for any business.
Nowadays, customers have so many options to choose from. So if your service or product does not meet their expectations, they'll go elsewhere. But the truth is, most customers want to be loyal. Too many options lead to information overload and confusion. And they pray that you can give them what they want, so they can enter into a long term, mutually beneficial relationship with you.
Nike and Harley Davidson have loyal customers. And so can you.
Think of your customer, think of 'Thriller', think of Michael Jackson.
RIP Michael Jackson (1958 - 2009)